JiuCloud Networks LLC (hereinafter referred to as "we" or "the Company") is committed to protecting the privacy of users.
This Privacy Policy is intended to explain to you how we collect, use, store, protect and share personal information collected when you use our server rental services. Please read this Privacy Policy carefully before using our services.
1. Information Collection
When you use our server rental services, we may collect the following types of information: Personal information: such as name, company name, email address, contact information, billing address, etc. Payment information: including your payment method and billing details, but we will not store your complete payment card information, and the payment information will be processed through a third-party payment platform. Server usage data: including your server configuration, IP address, usage time, traffic, etc. Technical information: such as browser type, device information, IP address, access log, etc.
2. Information Use
The information we collect is mainly used for the following purposes: Provide, maintain and improve server rental services. Provide you with customer support, technical support and account management. Process your payment and generate bills. Analyze service usage to optimize our products and services. Perform our obligations as required by law.
3. Information Storage and Protection
We take reasonable technical and administrative measures to protect your personal information from unauthorized access, disclosure, modification or deletion. However, the Internet environment cannot guarantee complete security, and we cannot make an absolute guarantee of the security of information.
4. Information Sharing
We promise not to sell your personal information to third parties. But we may share your information in the following circumstances: Third-party service providers: When working with third parties to provide services (such as payment processing, data storage, technical support, etc.), we may share necessary information. Legal requirements: We may disclose your information in the event of legal requirements or government investigations.
5. Data Retention
We will retain your personal information based on business needs until you terminate the service or delete your information as required by law. If you request to delete your account or information, we will process your request within a reasonable scope.
6. Your Rights
Under applicable privacy laws, you may have the right to access, correct or delete your personal information held by us. You may also request to restrict or object to our processing of your personal information.
7. Cookies and Tracking Technology
We may use Cookies and other technologies to collect and store your usage information. These technologies help us improve the quality of our services. You can choose whether to accept Cookies based on your browser settings.
8. Policy Changes
We reserve the right to modify this Privacy Policy at any time. Any changes will be updated on this page, and we will notify you of important changes by email or other means.
9. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
Email: [email protected]
Address: 1942 Broadway St. Ste 314c, Boulder, Boulder County, CO 80302 US